Privacy Policy
Last updated: May 26, 2026
1. Information We Collect
We collect the following information when you use YallaRent: • Personal Information: Full name, phone number, city, and password (encrypted) when you create an account. • Booking Data: Dates, times, locations, and car preferences when you make a booking. • Device Information: Browser type, operating system, and (if you opt in) push notification tokens for sending you notifications. • Usage Data: How you interact with the Service, including pages visited and features used.
2. How We Use Your Information
We use your information to: • Provide and maintain the Service and its features • Process and manage your bookings • Send you booking confirmations and updates • Send notifications (with your permission) • Improve our services and user experience • Communicate with you about your account or support requests • Ensure the security of your account
3. Information Sharing
We share your information only in the following cases: • With Providers: Your name, phone number, and booking details are shared with the rental company when you make a booking. • Service Providers: We may use third-party services that process data on our behalf. • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
4. Data Storage and Security
Your data is stored on secure servers. We use industry-standard encryption for passwords and sensitive data. Authentication is handled via secure, httpOnly cookies. While we take reasonable measures to protect your data, no method of electronic storage is 100% secure.
5. Your Rights
You have the right to: • Access your personal data through your profile • Update your personal information at any time • Delete your account and associated data • Opt out of notifications through your settings page • Request a copy of your data by contacting support
6. Data Retention
We retain your personal data for as long as your account is active. Booking history is kept for record-keeping purposes. If you delete your account, your personal data will be removed, though some data may be retained for legal or business purposes for up to 12 months.
7. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at: Email: [email protected] Phone: +964 750 000 0000 WhatsApp: +964 750 000 0000